Terms of Service
Last updated: September 2026
1. Who we are
Missed Call Concierge is a digital product operated by Pipeline AI Partners, based in Israel. By purchasing or using the service you agree to these terms. If you do not agree, please do not use the service.
2. What the service does
Missed Call Concierge watches for missed calls on the phone numbers you connect and automatically sends a text message reply, usually including your booking link. You choose the wording of that message and the link it contains, and you are responsible for the content you send.
3. Your account
You are responsible for keeping your login details safe and for everything that happens under your account. You must give accurate information, including a working email address and the phone numbers you own or are authorised to use.
4. Payment and plans
Missed Call Concierge is sold as a one-time payment. There is no subscription and no monthly fee. Your plan (Basic, Pro or Elite) determines how many phone numbers you can connect and which features are available. Upgrading is a separate one-time payment.
5. Refunds
Because access is delivered instantly, all sales are final once access has been granted. In particular, no refund is available once a redemption code has been used, as the code cannot be reissued or resold. If something goes wrong before you have used your code, contact us and we will do our best to help.
6. Messaging rules
You agree to use the automatic text-back service lawfully and only for legitimate business replies to people who have called you. You must comply with the messaging and marketing rules that apply where you operate, including honouring opt-out requests. You are responsible for the messaging costs charged by your own SMS provider.
7. Third-party services
The service relies on third parties such as your phone and messaging provider, payment processors and, if you choose to connect it, Jobber. We are not responsible for outages or changes to those services.
8. Availability and liability
We work hard to keep the service running but provide it "as is", without guarantees of uninterrupted delivery of every message. To the fullest extent allowed by law, our total liability is limited to the amount you paid for the product.
9. Ending your access
You can stop using the service at any time. We may suspend or end access if these terms are broken, including misuse of the messaging features.
10. Changes and contact
We may update these terms from time to time and will change the date above when we do. Questions? Email us at support@missedcallconcierge.com.